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People Skills (Interpersonal and Motivation) for Middle Managers

November 15, 2023 @ 9:00 am - 4:30 pm

This one-day session is ideal for:

  • Those in a middle-management role (managing supervisors/team leaders)
  • Those identified with the potential to become middle managers of the future
  • Those with middle management experience but no formal training
  • Those aspiring to be middle managers

Course duration: 9.30 – 4.30 (Includes 1 x 30 minute break, 2 x 15 minute breaks)

Agenda

Morning Session

  • Short introductions and opening quiz
  • Understanding Interpersonal Skills, their importance and their effect
  • Understanding motivation, its importance and its effect

Break

  • Understanding Maslow theory and how to use it in the workplace
  • Understanding Herzberg theory and how to remove dissatisfiers
  • Understanding your own motivation and the risks of ‘motivation bias’

Lunch

Afternoon Session

  • How to motivate different types of people with different motivation needs
  • How to motivate teams and maximise team morale

Break

  • How to be objective whilst maintaining a personable manner
  • Understanding behaviour standards and how to stick to them when under pressure
  • Recap and closing quiz

Summary

This course provides essential communication skills needed in a middle management job role. It can be used as a stand-alone course or as part of our ‘six-pack’ aimed to address a full range of training needs across the Middle Management job role. The other five modules can be found below:

  • Essential Skills for Middle Managers
  • Communication Skills for Middle Managers
  • Leadership Skills for Middle Managers
  • Self-Management Skills for Middle Managers
  • Performance Management Skills for Middle Managers

Details

Date:
November 15, 2023
Time:
9:00 am - 4:30 pm
Event Category:

Organiser

Must Management Ltd
Phone
01952 895623
Email
info@mustmanagement.com
View Organiser Website

Venue

Telford
Admaston House, Wellington Rd, Admaston
Telford, Shropshire TF5 0BN United Kingdom
+ Google Map
Phone
07361 550258