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People Skills (Interpersonal and Motivation) for Team Leaders and Supervisors

October 4, 2022 @ 8:00 am - 5:00 pm

This one-day session is ideal for:

  • Those in a Team Leading/Supervisory role
  • Those identified with the potential to become team leaders/supervisors of the future
  • Those with team-leading/supervisory experience but no formal training
  • Those aspiring to be Team Leaders/Supervisors

Course duration: 9.30 – 4.30 (Includes 1 x 30 minute break, 2 x 15 minute breaks)

Agenda

Morning Session

  • Short introductions and opening quiz
  • Understanding Interpersonal Skills, their importance and their effect
  • Understanding motivation, its importance and its effect

Break

  • Understanding Maslow theory and how to use it in the workplace
  • Understanding Herzberg theory and how to remove dissatisfiers
  • Understanding your own motivation and the risks of ‘motivation bias’

Lunch

Afternoon Session

  • How to motivate different types of people with different motivation needs
  • How to motivate teams and maximise team morale

Break

  • How to be objective whilst maintaining a personable manner
  • Understanding behaviour standards and how to stick to them when under pressure
  • Recap and closing quiz

Summary

This course provides essential communication skills needed in a team-leading/supervisory job role. It can be used as a stand-alone course or as part of our ‘six-pack’ aimed to address a full range of training needs across the team leading/supervisory job role. The other five modules can be found below:

    • Essential Skills for Team Leaders/Supervisors
    • People Skills (Interpersonal and Motivation) for Team Leaders/Supervisors
    • Leadership Skills for Team Leaders/Supervisors
    • Self-Management Skills for Team Leaders/Supervisors
    • Performance Management Skills for Team Leaders/Supervisors

Details

Date:
October 4, 2022
Time:
8:00 am - 5:00 pm
Event Category:

This one-day session is ideal for:

  • Those in a Team Leading/Supervisory role
  • Those identified with the potential to become team leaders/supervisors of the future
  • Those with team-leading/supervisory experience but no formal training
  • Those aspiring to be Team Leaders/Supervisors

Course duration: 9.30 – 4.30 (Includes 1 x 30 minute break, 2 x 15 minute breaks)

Agenda

Morning Session

  • Short introductions and opening quiz
  • Understanding Interpersonal Skills, their importance and their effect
  • Understanding motivation, its importance and its effect

Break

  • Understanding Maslow theory and how to use it in the workplace
  • Understanding Herzberg theory and how to remove dissatisfiers
  • Understanding your own motivation and the risks of ‘motivation bias’

Lunch

Afternoon Session

  • How to motivate different types of people with different motivation needs
  • How to motivate teams and maximise team morale

Break

  • How to be objective whilst maintaining a personable manner
  • Understanding behaviour standards and how to stick to them when under pressure
  • Recap and closing quiz

Summary

This course provides essential communication skills needed in a team-leading/supervisory job role. It can be used as a stand-alone course or as part of our ‘six-pack’ aimed to address a full range of training needs across the team leading/supervisory job role. The other five modules can be found below:

    • Essential Skills for Team Leaders/Supervisors
    • People Skills (Interpersonal and Motivation) for Team Leaders/Supervisors
    • Leadership Skills for Team Leaders/Supervisors
    • Self-Management Skills for Team Leaders/Supervisors
    • Performance Management Skills for Team Leaders/Supervisors

Details

Date:
October 4, 2022
Time:
8:00 am - 5:00 pm
Event Category: