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Performance Management Skills for Team Leaders/Supervisors

July 4, 2023 @ 9:00 am - 4:30 pm

This one-day session is ideal for:

  • Those in a team leading role eg Team Leaders, Supervisors
  • Those identified with the potential to become team leaders and managers of the future
  • Those with team leading/supervisory experience but no formal training
  • Those aspiring to be team leaders, supervisors and managers

Course duration: 9.30 – 4.30 (Includes 1 x 30 minute break, 2 x 15 minute breaks)

Agenda

Morning Session

  • Short introductions and opening quiz
  • Understanding workplace standards and how to monitor and report effectively

Break

  • Employment Law standards including Equality, Diversity and Inclusion
  • Health and Safety standards
  • Understanding the importance of efficiency monitoring and quality monitoring

Lunch

Afternoon Session

  • Techniques to monitor performance and gather accurate data for analysis
  • Solving problems and making decisions quickly
  • The essentials of root cause analysis

Break

  • Holding difficult conversations
  • Staff appraisals and reviews

Summary

This course provides essential communication skills needed in the team leading/supervisor job role. It can be used as stand-alone course or as part of our ‘six-pack’ aimed to address a full range of training needs across the Team Leader/Supervisor job role. The other five modules can be found below:

    • Essential Skills for Team Leaders/Supervisors
    • People Skills (Interpersonal and Motivation) for Team Leaders/Supervisors
    • Leadership Skills for Team Leaders/Supervisors
    • Self-Management Skills for Team Leaders/Supervisors
    • Performance Management Skills for Team Leaders/Supervisors

Details

Date:
July 4, 2023
Time:
9:00 am - 4:30 pm
Event Category:

Organiser

Must Management Ltd
Phone
01952 895623
Email
info@mustmanagement.com
View Organiser Website

Venue

Telford
Admaston House, Wellington Rd, Admaston
Telford, Shropshire TF5 0BN United Kingdom
+ Google Map
Phone
07361 550258